Saturday, June 19, 2010

City creates daddy czar - NYPOST.com

This is great! I'm excited to see how we DaddyYO's can be apart of this. If there is interest, email me.

City creates daddy czar - NYPOST.com

Friday, June 18, 2010

DaddyYO SAFETY ALERT!!!! Garden treasure bench

Today at 1:30, my son was outside playing as he normally does, with his cars and trucks. One of his cars got away from him and rolled underneath the bench. When he got up he found him self stuck in between the bench.  After 10 min, he was finally able to get him out but not without some really bad bruises. Going to Dr. tonight.

I was not home, and am livid that the police were not called. I understand there are dangers lurking around every corner, but this is one accident I have not heard or experienced before. I will be reaching out to the company. I am so angry right now...

Please be mindful of your Littleyo's and Garden treasure benches in/out of your home!


Tuesday, June 8, 2010

Summer Infant Video Camera Review- REVIEW by DaddyYO

Wifeyo is hooked on this camera!!!  Since the birth of LittleYO the camera has been a fixture, an extension, of her hand. I get it, it's piece of mind. By theory the camera is great!  What is better than seeing and hearing your kid without having to get up, walk into his room and start the whole "nap process" over. again.  I have the Summer Infant Baby's Quiet Sounds™ Color hand held Video Monitor Day and Night for the last 18 months. 

However, over the last 6 months the monitor which we have relied on, trust and love is slowly deteriorating. In less than two years we now get static, the video not working and the plug that connects to hand held doesn't charge.  As of tonight, there is a new problem, a constant buzz (with no other devices close/near monitor) and it CLICKS! I'm about to lose my mind because  Mommyyo insists to have it on while we sleep!!!

I reached out to my friends who have a Summer Infant Video Camera's. All of them experienced issues with the device in less than 2-years. It seems to be how long they last. For a camera that costs $179 I e-mailed Summer Infant directly.  No response for a week, I followed up with another email and got a response.

"Currently based on the information you have provided me. Without proof of purchase that would put the defective monitor within the 1 year warranty period. Since you are a valued previous customer, I can offer you our 50% off replacement program.  We would replace your defective monitor with a refurbished monitor for $7.99. The cost does include shipping and handling and the replacement monitor will have a 1 year warranty also. We will need the following information to go forward:

1   Your credit card number and expiration date.
2   Your name, phone number, and complete address

Serge De Ronsle
Customer Care Specialist
Summer Infant, Inc.
1275 Park East Drive
Woonsocket, RI 02895
Tel: 800-268-6237   Fax:
Email: sderonsle@summerinfant.com


I called directly and spoke to Summer Infant representative who gave me the new NEWS that the refurbished device is $79.00. I'm "average" smart, not the smartest but what the hell does this mean? I'm being told two different things. Either way, confusing.

"Since you are a valued previous customer, I can offer you our 50% off replacement program.  We would replace your defective monitor with a refurbished monitor for $7.99..." 

So I'm pretty frustrated... I'm getting heat from WifeyYO to get a replacement and feeling to much PRIDE to spend another $79 or $179 for a new one. My stance on this monitor at $179 is it should last for more than two years!!! I did not buy the refurbished monitor.  I recommend you do the same! 

DO NOT buy this product either NEW, REFURBISHED or USED. Not worth  $179.  Works for only two years. ZERO STARS!!! Customer service basically told me those were my options take it or leave it..."That's the cost" - Customer service 1 1/2 stars



This post is being sent directly to Summer Infant. I will let everyone know the response- If I get one.